What clients say after collecting their watches

My Seiko 5 hadn't been serviced in eight years and had been running roughly five minutes slow per day. Brought it to Cogwise — they were straightforward about what a full service would involve and the cost before taking it in. Got it back after about twelve days running within ten seconds a day. The condition note they included was a nice touch; I hadn't seen that done elsewhere.

June 2025

Clean, professional workshop. I came in with two quartz watches needing batteries — one of them also had a gasket that was visibly dried out. They pointed it out, explained the additional cost (a few hundred baht), and asked before doing anything. Everything was ready the same afternoon. Small thing, but being told about the gasket rather than just being charged for it afterwards made a difference.

May 2025

Brought in my grandfather's Longines from 1962 — a piece I'd been holding onto for years without knowing what condition the movement was in. Somchai spent time explaining what he found at the initial assessment, including which parts were still serviceable and what would need sourcing. The restoration took just under two months, which was the timeline we discussed upfront. The watch is now running well and looks as it should — not over-polished. Very pleased.

June 2025

I've used three different watch repair places in Bangkok over the years. Cogwise is the first one that gave me a written summary of the work done. It sounds minor but when you're spending ฿8,900 on a service it's reasonable to want to know what actually happened inside the movement. The timing result they included — before and after regulation — was a useful piece of documentation.

May 2025

Quick and no-fuss. My Tissot quartz had stopped and I dropped in without an appointment on a Wednesday morning. They had it done by early afternoon. The price is higher than a shopping mall kiosk, but the difference here is they actually inspect the seal and check the watch properly rather than just swapping the battery. I'll come back when it's due again.

June 2025

I had an old Omega Constellation that hadn't run in years. Before bringing it here I'd been told by two other workshops that parts would be impossible to source. Cogwise assessed it properly — found that most parts were serviceable, and sourced a replacement click spring from a parts supplier in Europe. The total scope and cost were explained clearly before anything was ordered. The watch is working again. Genuinely impressed.

May 2025